Big Green Egg
Kamado Joe
The ultimate kamado grill warranty face-off — Big Green Egg's 5-tier lifetime ceramic warranty vs. Kamado Joe's 4-tier coverage with commercial option.
Warranty Policy Comparison
Warranty Simplicity
How easy is it for a consumer to understand and successfully file a warranty claim? Higher is better.
Moderate
Starting at 100: 1 product tiers (-4), 3 voiding conditions (-9), 3 exclusions (-6), registration required (-8), unauthorized seller policy enforced (-7), 4 data gaps (-8)
Complex
Starting at 100: 2 product tiers (-8), 3 voiding conditions (-9), 4 exclusions (-8), registration required (-8), unauthorized seller policy enforced (-7), 5 data gaps (-10)
Need help with a warranty claim?
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Product Recall History
CPSC data — last 3 years — fewer recalls is better.
Clean Record
No recalls on file
Clean Record
No recalls on file
Claim Accessibility
How easy is it to file a warranty claim? More channels and faster response = better.
Moderately accessible
4 filing channels
How this score was calculated
Moderately accessible
4 filing channels
How this score was calculated
Need help with a warranty claim?
Let Magnus handle the hassle. We'll manage your claim from start to finish for just $5.