WarrantyIQ
Outdoor Power EquipmentWarranty Comparison

Kobalt

2/ 8.5
vs
Champion

EGO

4/ 8.5
2.5 points tied
EGO SimplicityEGO Service NetworkKobalt Safety RecordEGO Claim Access
Magnus
Magnus's TakeAnalysis

Two Chervon-manufactured battery OPE brands go head-to-head — Kobalt's Lowe's-backed warranty vs. EGO's registration-extendable coverage.

File a Claim - $5

Warranty Policy Comparison

Category
Kobalt2 wins
EGO2 wins
Residential Duration
5 years
5 years
Commercial Duration
Data not available
1 year
Battery & Charger Warranty
5 years
5 years
Engine / Motor Warranty
5 years (included with tool)
5 years (included with tool)
Wear Parts Coverage
3 items excluded
1 items excluded
Shipping Responsibility
Not specified
Consumer pays both ways
Money-Back Guarantee
Not offered
Not offered
Service Access
retailer exchange
Data not available
Transferable
No
No
KobaltOfficial PolicyEGOOfficial Policy

Warranty Simplicity

How easy is it for a consumer to understand and successfully file a warranty claim? Higher is better.

Kobalt54/100

Complex

Starting at 100: 2 product tiers (-8), 5 voiding conditions (-15), 5 exclusions (-10), unauthorized seller policy enforced (-7), 3 data gaps (-6)

Simpler
EGO60/100

Moderate

Starting at 100: 1 product tiers (-4), 3 voiding conditions (-9), 6 exclusions (-12), consumer pays shipping both ways (-9), 3 data gaps (-6)

Deep Dive

Service Network Coverage

More locations = easier warranty claims.

Kobalt
1,762

locations across 51 states

Kobalt is a Lowe's exclusive brand. All warranty claims handled via in-store exchange at any of 1,762 Lowe's locations nationwide. No dedicated repair centers.

Winner
EGO
7,491

locations across 51 states

4.3x more coverage

EGO products sold at Lowe's, Ace Hardware, and authorized retailers. Warranty claims handled via ship-in service or retail exchange — no dedicated repair centers.

Find My Nearest Service Center

Searching all 1,762 Kobalt and 7,491 EGO locations.

Coverage by State

Kobalt

TX
151
FL
132
NC
118
CA
112
OH
84

EGO

CA
570
FL
434
TX
429
NY
310
OH
304
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Product Recall History

CPSC data — last 3 years — fewer recalls is better.

Fewer
Kobalt

Clean Record

No recalls on file

EGO
5

recalls affecting 22,940 units

Recent Recalls

Little Cow Company Recalls 9 oz Candles in Glass Jars Due to Fire, Burn and Laceration Hazards

Little Cow Company Recalls 9 oz Candles in Glass Jars Due to Fire, Burn and Laceration Hazards

2026-02-051,140 units

The glass jar holding the candle can crack or break during use, posing fire, burn and laceration hazards.

Leatherman Recalls Charge Plus Multi-Tools Due to Laceration Hazard

Leatherman Recalls Charge Plus Multi-Tools Due to Laceration Hazard

2025-07-3117,000 units

The tip of the knife blade doesn't fully fold into the handle, posing a laceration hazard.

Peg Perego Recalls Tatamia 3-in-1 Recliners, Swings and High Chairs Due to Risk of Suffocation; Violations of Multiple Federal Standards (Recall Alert)

Peg Perego Recalls Tatamia 3-in-1 Recliners, Swings and High Chairs Due to Risk of Suffocation; Violations of Multiple Federal Standards (Recall Alert)

2025-06-26950 units

The 3-in-1 products pose a suffocation risk because they were marketed for infant sleep, and they have an incline angle greater than 10 degrees, in violation of the Infant Sleep Products Rule and Safe Sleep for Babies Act. In addition, the products fail to meet mandatory warning requirements under the high chair standard.

Claim Accessibility

How easy is it to file a warranty claim? More channels and faster response = better.

Kobalt
2.5/10

Very limited

2 filing channels

How this score was calculated
Channel breadth1 / 3
Online / self-service0 / 2.5
Direct email0 / 1.5
Phone accessibility0.5 / 2
In-person option1 / 1
More Accessible
EGO
2.8/10

Very limited

3 filing channels

How this score was calculated
Channel breadth1 / 3
Online / self-service1 / 2.5
Direct email0 / 1.5
Phone accessibility0.75 / 2
In-person option0 / 1
Filing Channel
Kobalt
EGO
Email
--
--
Phone
Yes
YesSuggested
Web Form
--
--
Dealer / In-Store
YesSuggested
--
Service Center
--
Yes
Mail
--
Yes
Registration Required
No
No
Proof of Purchase
Required
Required
Dealer-Only Brand
Yes — must use dealer
No
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