WarrantyIQ
Outdoor Power EquipmentWarranty Comparison
Champion

STIHL

6/ 11.5
vs

Husqvarna

3/ 11.5
2.5 points tied
STIHL SimplicitySTIHL Service NetworkSTIHL Product SentimentHusqvarna Warranty SentimentSTIHL Safety RecordSTIHL Warranty ValueHusqvarna Claim Access
Magnus
Magnus's TakeAnalysis

Head-to-head warranty comparison between STIHL and Husqvarna outdoor power equipment — residential, commercial, and battery coverage.

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Warranty Policy Comparison

Category
STIHL2 wins
Husqvarna2 wins
Residential Duration
5 years
5 years
Commercial Duration
3 years
5 years
Battery & Charger Warranty
5 years
3 years
Engine / Motor Warranty
3 years
5 years
Wear Parts Coverage
13 items excluded
17 items excluded
Shipping Responsibility
Consumer pays both ways
Consumer pays both ways
Money-Back Guarantee
Not offered
Not offered
Service Access
authorized dealer only
authorized dealer only
Transferable
No
No

Warranty Simplicity

How easy is it for a consumer to understand and successfully file a warranty claim? Higher is better.

Simpler
STIHL32/100

Highly Complex

Starting at 100: 22 product tiers (-20), 8 voiding conditions (-18), 3 exclusions (-6), unauthorized seller policy enforced (-7), consumer pays shipping both ways (-9), dealer service required (-8)

Husqvarna29/100

Highly Complex

Starting at 100: 29 product tiers (-20), 15 voiding conditions (-18), 20 exclusions (-14), consumer pays shipping both ways (-9), dealer service required (-8), 1 data gaps (-2)

Deep Dive

Service Network Coverage

More locations = easier warranty claims.

Winner
STIHL
10,243

locations across 55 states

2.7x more coverage

Authorized STIHL dealers provide sales, service, and warranty repairs. STIHL products are not sold at big-box retailers.

Husqvarna
3,835

locations across 51 states

Husqvarna authorized servicing dealers handle warranty claims. Filtered to locations with Has_Service flag from dealer locator.

Find My Nearest Service Center

Searching all 10,243 STIHL and 3,835 Husqvarna locations.

Coverage by State

STIHL

TX
970
CA
554
IL
428
FL
424
PA
408

Husqvarna

MI
209
PA
209
CA
197
NY
196
OH
160
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Customer Sentiment

What real owners say about product quality and warranty experience.

STIHL

Product Reviews

Best
4.5/ 5.0

88% positive (13,874 reviews)

Warranty Reviews

1.2/ 5.0

0% positive (58 warranty reviews)

88-point gap between product & warranty experience(n=58)

Husqvarna

Product Reviews

4.1/ 5.0

79% positive (6,764 reviews)

Warranty Reviews

Best
1.3/ 5.0

4% positive (68 warranty reviews)

75-point gap between product & warranty experience(n=68)

Warranty Experience Themes

STIHL

Build quality/durability concerns(13 of 58)

Pull cord broke during the first week of use and now I get to wait 3 weeks for warranty work or do it myself. Stihl is no longer a leader in quality, clearly. I also have an MS250 that's burned thr...

Motor/battery/electrical issues(11 of 58)

Purchased on June 24 2021 after owning several Stihl products BUT this one is pure junk! I had to bring it in for maintenance after one month because of a motor issue then 3 weeks after that the he...

Warranty honored(8 of 58)
Product durability praised(6 of 58)
Assembly/setup difficulties(3 of 58)

This is the hardest starting trimmer I've ever owned. I followed the manual, watched the video & got expert advice to no avail. I've owned it a year & took it to the dealer yesterday. They said the...

Husqvarna

Assembly/setup difficulties(15 of 68)

I bought this as a fathers day gift for my husband, I was told this one was one of the best and at a good price. The box was delivered in perfect condition but when we opened it there was no instru...

Build quality/durability concerns(10 of 68)

Set it up, started it, engine worked good but pump didn’t work. No one should have to fix something out of the box. Keep in mind that doing repairs on your own could void the warranty

Leaking/seal failures(9 of 68)

I had high hopes for this pressure washer. Great features and great price. I read lots of reviews beforehand and saw that some people have had issues from the start, but it's worked well for others...

Poor customer service experience(8 of 68)

Purchased today, oil and gas filled, pulled cord over and over (without flooding...I have 2 other Honda engine mowers). Tried starter fluid...not even a hint it would start. Called manuf (who aske...

Rust/corrosion/coating defects(6 of 68)

We were anxious to receive this pressure washer,only to find that it was missing the 30' flexible hose. This obviously rendered it useless. My son immediately called Costco Customer Service and the...

Sources: Ace Hardware (12814 reviews), Stihl website (1060 reviews), Ace Hardware (239 reviews), Costco (5666 reviews), Husqvarna website (859 reviews)Updated: 2026-03-16

Product Recall History

CPSC data — last 3 years — fewer recalls is better.

Fewer
STIHL
1

recall affecting 47,800 units

Husqvarna
2

recalls affecting 405,700 units

Recent Recalls

STIHL Recalls BR 800 Backpack Blowers Due to Laceration Hazard

STIHL Recalls BR 800 Backpack Blowers Due to Laceration Hazard

2025-11-0647,800 units

The fan wheel inside the backpack blower can break apart, posing a laceration hazard.

Husqvarna Recalls Grass Trimmers Due to Fire Hazard

Husqvarna Recalls Grass Trimmers Due to Fire Hazard

2024-02-08403,000 units

Incorrect wiring in the ignition module on the recalled grass trimmers can cause an electrical spark or arcing, posing a fire hazard if gas is on or near the unit.

Husqvarna Recalls Residential 300 Series Snow Blowers Due to Injury Hazard

Husqvarna Recalls Residential 300 Series Snow Blowers Due to Injury Hazard

2023-07-062,700 units

The recalled 300 series snow blowers can unexpectedly go into drive mode and collide with a consumer, posing an injury hazard.

Warranty Value

Cost per month of warranty coverage — lower is better.

Better Value
STIHL
$22.71

median product cost per warranty month

across 186 products

9% better value
Husqvarna
$25.00

median product cost per warranty month

across 96 products

By Category

Blowers

STIHL

$12/mo

5yr warranty · 34 products

Husqvarna

$19/mo

2yr warranty · 22 products

Hedge Trimmers

STIHL

$13/mo

5yr warranty · 33 products

Husqvarna

$20/mo

2yr warranty · 19 products

Trimmers

STIHL

$16/mo

5yr warranty · 42 products

Husqvarna

$26/mo

2yr warranty · 5 products

Chainsaws

STIHL

$77/mo

1yr warranty · 52 products

Husqvarna

$24/mo

2yr warranty · 28 products

Zero Turn Mowers

STIHL

$306/mo

5yr warranty · 25 products

Husqvarna

$154/mo

5yr warranty · 22 products

How to read this: A $500 product with a 5-year warranty costs $8.33/mo of coverage. Lower = more protection per dollar.

Comparing 186 STIHL and 96 Husqvarna products across 5 shared categories. Prices from manufacturer websites. Warranty durations from STIHL & Husqvarna official warranty policies. Last updated 2026-03-18.

Claim Accessibility

How easy is it to file a warranty claim? More channels and faster response = better.

STIHL
2.5/10

Very limited

3 filing channels

How this score was calculated
Channel breadth1 / 3
Online / self-service0 / 2.5
Direct email0 / 1.5
Phone accessibility0.5 / 2
In-person option1 / 1
More Accessible
Husqvarna
6.5/10

Moderately accessible

3 filing channels

How this score was calculated
Channel breadth2 / 3
Online / self-service0 / 2.5
Direct email1.5 / 1.5
Phone accessibility2 / 2
In-person option1 / 1
Filing Channel
STIHL
Husqvarna
Email
--
Yes
Phone
Yes
Yes
Web Form
--
--
Dealer / In-Store
YesSuggested
YesSuggested
Service Center
--
--
Mail
Yes
--
Avg Hold Time
15 min
4 min
Avg Email Response
N/A
2 days
Registration Required
No
No
Proof of Purchase
May be requested
Required
Dealer-Only Brand
Yes — must use dealer
No
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