DeWalt
Milwaukee

The definitive warranty comparison between DeWalt and Milwaukee power tools — coverage, service programs, and battery warranties.
Warranty Policy Comparison
Warranty Simplicity
How easy is it for a consumer to understand and successfully file a warranty claim? Higher is better.
Moderate
Starting at 100: 7 product tiers (-20), 3 voiding conditions (-9), 3 exclusions (-6), consumer pays partial shipping (-4), 3 data gaps (-6)
Complex
Starting at 100: 6 product tiers (-20), 4 voiding conditions (-12), 6 exclusions (-12), consumer pays shipping both ways (-9), 2 data gaps (-4)

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Customer Sentiment
What real owners say about product quality and warranty experience.
DeWalt
Product Reviews
89% positive (40,095 reviews)
Warranty Reviews
Best6% positive (96 warranty reviews)
Milwaukee
Product Reviews
Best93% positive (46,806 reviews)
Warranty Reviews
4% positive (75 warranty reviews)
Warranty Experience Themes
DeWalt
“Nice combo for housework chores. I also bought the Saws-all (they had a special deal). Be aware that this is the lowest AmpHour battery that DeWalt makes. In the drill under heavy use, expect ma...”
“I purchased this Wet/Dry Vac in April 2020. I have to say it has worked very well so far (I only used it a few times and very light "dry" use). In any event, one of the parts broke. The wide vac...”
“deep dissatisfaction with the service I received at your Lake Stevens location last week. The cashier named Kristen handled my checkout, and her behavior was far below the level of professionalism ...”
“I scooped this up for $60 since it was a deal and hard to pass up. This product isn't actually made by Dewalt, isn't supported by Dewalt, and has a 3-year non-transferrable limited warranty. I was ...”
“I'm a home owner. These batteries are shot in 4 years time from LIGHT use. DewAlt customer service could care less. Nothing but Makita for me in the future. Should have never switched....”
Milwaukee
“I can live with the leaking oil, and my battery life has been fine with the big battery. I have been super frustrated that the chain jumps off if you are anything but vertical when cutting - my 8" ...”
“I have 48-22-2713, they are good as per the price but when i comes to warranty that socks. Tried all I could even though I have recipt but still can't replace a broken screwdriver.”
“During summer, overheats after a few minutes. Stopped working after 1 year. Sent to Milwaukee service, they said motor was rusted, needed to be replaced, warranty would not cover. Purchased a 2nd o...”
“I can live with the leaking oil, and my battery life has been fine with the big battery. I have been super frustrated that the chain jumps off if you are anything but vertical when cutting - my 8" ...”
Product Recall History
CPSC data — last 3 years — fewer recalls is better.
Claim Accessibility
How easy is it to file a warranty claim? More channels and faster response = better.
Highly accessible
6 filing channels
How this score was calculated
Moderately accessible
4 filing channels
How this score was calculated

Need help with a warranty claim?
Let Magnus handle the hassle. We'll manage your claim from start to finish for just $5.
